Company Overview: Operating primarily in the UK, Budget Insurance writes car and van policies under its own name. The former comes with windshield repair, minus a $75 deductible, the latter comes with windshield repair that is free.
Other features include 60-day coverage within the EU, 24-hour emergency assistance, and the use of a loaner car.
In addition to car and van coverage Budget offers home and life insurance policies. They also partner with other companies to offer special insurance for classic cars, motorcycles, and even pet wellness insurance.
Budget is part of the BGL Group, which was established in 1992, and has since grown to be one of the UK’s largest insurers. They have over two million customers, and a staff of over 2200 people. While their head office and Fusion Contact centers are in Peterborough, they have other locations across the UK (in Coventry, Peterlee, and Sunderland) as well as one in Cape Town, South Africa.
Website Overview: Budget’s website is clean and easy to read, with blue and orange text on a spare white background. Most links are text links, with the exception of a large button inviting users to get a quote. A sidebar offers extras like a renewal reminder service and legal coverage information.
In addition to overviews of their product line, Budget provides links for consumers to submit claims or renew their policies online, as well as a news feed of industry happenings, though the latter has not been updated since February19th, 2008.
Their headline promises an average savings of £186, and clarifies in fine print that the number is based on a survey done in March of 2008.
Contact and About links are at the bottom of the site, and include a list of toll-free numbers for the company itself as well as for their affiliates, including a specific number for windshield repair.